Refund Policy
Last updated: February 2026We want you to feel confident when you purchase from us. ADHD is complex, and what works for one person may not work for another. That's why we offer clear and fair refund policies for all our products.
ADHD Success Kit — $15 PDF Guide
30-day money-back guarantee.
If you're not satisfied with your ADHD Success Kit for any reason within 30 days of purchase, contact us and we'll issue a full refund — no questions asked.
- Refund window: 30 days from the date of purchase
- Amount refunded: full $15
- How to request: email us at hello@unscattrd.com
- Processing time: 5-10 business days to your original payment method
Because this is a digital product (PDF delivered by email), we cannot "take it back" — but we still honor refunds because we believe in the quality of our content.
Monthly Subscription — $9/month
Cancel anytime. No partial refunds for the current billing period.
- You can cancel your subscription at any time
- After cancellation, you retain access through the end of the paid period
- We do not issue refunds for unused days within a billing cycle
- No minimum subscription period — cancel after your first month if you wish
To cancel, email us at hello@unscattrd.com and we'll process the cancellation within 24 hours.
Note: The first 30 days included with your Kit purchase are free. Your paid subscription only begins after this free period, and you will receive an email reminder before you are charged.
How to Request a Refund
Email us at hello@unscattrd.com with:
- Subject line: "Refund Request"
- Your name and email address used for purchase
- Order date or order reference number (found in your purchase confirmation email)
- Reason for refund (optional — helps us improve, but not required)
We aim to respond to all refund requests within 1-2 business days.
Refunds to Your Payment Method
All refunds are returned to the original payment method used at checkout. Refunds typically appear within 5-10 business days, depending on your bank or card issuer. We do not offer refunds in cash, gift cards, or alternative payment methods.
Exceptions
We reserve the right to deny refunds in cases of suspected fraud or abuse (e.g., requesting a refund after downloading the PDF and immediately disputing the charge with your bank). In such cases, we will provide documentation to your bank.
Questions?
If you're unsure whether something qualifies for a refund, just ask. We're human, and we want to do right by you.
Email: hello@unscattrd.com